How lengthy had you been researching and investigating earlier than the primary piece was printed? Are you able to inform us what prompted you to begin trying into it? Was there any level if you thought you won’t be capable to publish?

The investigation took months of labor earlier than the Guardian’s reporting of catastrophic Residence Workplace failures erupted into an enormous political scandal. From the second I met Paulette Wilson, the 61-year-old, former Home of Commons canteen employee, who had been detained and threatened with deportation after being misclassified as an unlawful immigrant, I realised her case had been badly mishandled. However it was solely after weeks of speaking to small immigration charities across the nation and listening to from extra individuals affected that it started to be completely clear that these weren’t peculiar, one-off instances however that one thing had gone unsuitable on the Residence Workplace on an enormous scale.

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Can you are taking us by means of what occurred within the months after that piece was printed?

Guardian readers had been a lot faster to understand the brutality of the federal government’s therapy of the Windrush technology than authorities officers. There was an instantaneous flood of sympathy and presents of assist for Paulette Wilson, who was nonetheless struggling to steer Residence Workplace employees she had arrived within the UK earlier than 1973 (the purpose earlier than which Commonwealth residents had computerized proper of abode) and had lived right here constantly ever since. Slowly different individuals received in contact to say that they had skilled comparable difficulties – some had been sacked, others had been prevented from travelling to go to aged dad and mom who had been dying within the Caribbean, others had misplaced their properties.

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Readers responded with explicit dismay to the case of Sylvester Marshall (whom we known as Albert Thompson whereas his case was ongoing) who was made homeless and denied NHS most cancers radiotherapy, and advised he must pay £54,000 for therapy, regardless of having paid taxes within the UK for round 4 many years. However politicians had been very sluggish to react. It was solely after the Guardian printed detailed interviews with round a dozen individuals who had been struggling actually tragic penalties on account of the mistaken Residence Workplace determination to mis-categorise them as unlawful immigrants, after nearly six months of reporting, that the federal government lastly apologised and took motion.

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Photo dated 22/06/48 showing Jamaican immigrants being welcomed by RAF officials

RAF officers from the Colonial Workplace welcome Jamaican immigrants after the troopship HMT Empire Windrush landed them at Tilbury. {Photograph}: PA

Given the gravity of the revelation in your reporting, how have you ever handled the calls for of this investigation? What has it been like engaged on this story?

Fairly demanding! For months, the Residence Workplace press workforce saved saying there was nothing unsuitable with the system, and instructed that the people I used to be writing about had been one way or the other at fault. On one event, a Residence Workplace press officer rang the information editor to attempt to cease a narrative from being printed. He was extraordinarily sad that we deliberate to print with out giving the total particulars to their workforce. I needed to clarify that generally the individuals I used to be speaking to didn’t need their particulars to be handed to the Residence Workplace, provided that this was the division that had already made their lives hell. For weeks, the reporting was so all-consuming that I used to be working solely on this 24/7, nights, days, weekends.

What help and encouragement had been you given to proceed to pursue this story?

Editors had been very supportive, and my colleagues had been additionally actually useful. The well being coverage editor, Denis Campbell, helped unravel how new hostile setting measures had been forcing NHS Trusts to cost individuals they suspected of being right here illegally.

When my inbox started to refill with greater than a thousand actually horrible private accounts of Residence Workplace-related issues, Caroline Bannock, the Guardian’s communities editor, took on the momentous job of making a database with their particulars, and helped guarantee that everybody received a reply, pointing them within the path of organisations providing help.

We wrote about a few of their tales, and the knowledge that was despatched in was invaluable in serving to reporters perceive the vary of difficulties individuals had been experiencing on account of the brand new hostile setting measures, which stretch way more broadly than Windrush instances.

Are you able to inform us in regards to the response that you just personally have obtained whereas engaged on this story, together with from Guardian readers?

One Guardian reader in Dorset despatched me a shoebox filled with bars of chocolate throughout the fortnight when the Windrush scandal was dominating the information, which was a lot appreciated by me and the reporters I sit subsequent to. A number of individuals received in contact wanting to offer monetary help to the charities serving to these affected by the Windrush issues; some legal professionals provided professional bono recommendation.

What do you suppose has been crucial component of the reporting?

There was a dedication from the start to take lovely photos of everybody affected who was completely satisfied to be recognized. These photos actually helped readers and (finally) politicians realise that this was an issue affecting actual individuals. Travelling to Jamaica for the primary time in August helped me perceive the painful penalties each of deportation and being refused the suitable to return to the nation you take into account your property.

A protest in solidarity with the Windrush generation

Protesters present their solidarity with the Windrush technology in London in April. {Photograph}: Wiktor Szymanowicz/Barcroft Photos

What has stayed with you all through this investigation to maintain you digging away at numerous parts of the story?

I saved writing about it as a result of I assumed it was completely loopy that individuals who had lived within the UK for greater than half a century had been being categorised as unlawful immigrants. I couldn’t perceive why it took so lengthy for the federal government to agree that there was an issue, when the entire people the tales had been so surprising.

However it was actually tough to unpick as a result of the issue was so hidden. Should you’ve been advised you’re an unlawful immigrant by the Residence Workplace, the very last thing you wish to do is have your image within the paper – notably in a local weather the place immigration is such a politically contentious concern – even when you recognize a mistake has been made. The individuals who agreed to be interviewed and photographed had been actually courageous, and their determination to talk out made an enormous distinction. The brand new Residence Secretary has promised a “fairer, extra compassionate” Residence Workplace; Windrush taskforce officers have taken greater than 8,000 calls, greater than 2,000 Windrush individuals have already been given papers confirming their proper to stay within the UK and over 2000 have been granted British citizenship.

In the previous few weeks I’ve been despatched vacation photos by individuals who have visited Jamaica for the primary time in 50 years. I’ve had calls from individuals delighted to have lastly received British passports. It has been pretty to listen to from individuals when issues have gone proper, however lots of people are nonetheless homeless and jobless and struggling financially on account of difficulties which have stretched over years.

What might guard us in opposition to one thing like this taking place sooner or later?

There’s been a tradition of disbelief within the Residence Workplace for years; authorities coverage has made employees institutionally sceptical. I hope that this can change.

Learn extra tales like this on our Contained in the Guardian homepage.


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